Support

Support for JASU LAB products

Support requests for BYRECORD, Popit, and mashisso are handled through the official email channel, without a public ticketing portal.

Official email

contact@jasulab.com

App Support

Send the app name, device type, operating system version, and a short description of the issue.

Account or Login

Include the email address used for login and the product where the issue occurred.

Privacy or Deletion

Request deletion by email with the product name and the account email, when applicable.